Novuna FAQ | Ashgrove Furnishings
FINANCE EXPLANATION AND REPRESENTATIVE EXAMPLE
Buy Now Pay Later Finance Example
Pay nothing with payments deferred for up to 12 months
Spread the cost with our buy now pay later finance available online and in store.
Our simple buy now pay later (BNPL) finance options allow you to spread the cost of your purchase over 48 months, with the first payment deferred for 12 months. Settle your agreement within the agreed period and pay an early settlement fee of £29.00. Minimum 10% deposit required.
All you need to do is:
- Spend a minimum £250 and above
- Place a minimum 10% deposit
- Minimum finance amount after deposit £225 and above
Representative example:
Cash price £1,000
Deposit £100
Loan amount £900
16.9% APR representative
48 monthly repayments of £29.29
Total term of loan agreement: 48 months (4 years), with the first payment deferred for 12 months
Total charge for credit - £505.92
Total amount payable - £1505.92
For help with your finance please call 028 3833 8824
Interest Bearing Finance Example
Spread the cost with our interest bearing finance option which is available online and in-store.
Our simple finance options allow you to spread the cost of your purchase over 2, 3 or 4 years with fixed monthly payments and an APR of 19.9%.
All you need to do is:
- Spend a minimum £250 and above
- Place a 10% deposit
- Minimum finance amount after deposit £225 and above
We offer 3 simple finance options to help you spread the cost of your purchases.
- 24 months interest bearing finance on orders of £250 and above
- 36 months interest bearing finance on orders of £250 and above
- 48 months interest bearing finance on orders of £250 and above
Representative example:
Cash price £1,000
Deposit £100
Loan amount £900
19.9% APR representative
48 monthly repayments of £26.58
Total term of loan agreement - 48 months (4 years)
Total charge for credit - £375.84
Total amount payable - £1,375.84
For help with your finance please call 028 3833 8824
FAQs
How do I choose to pay by Finance?
Just select the finance option on the checkout page.
Is finance available in store?
Please contact your local store to discuss the finance options they have available.
Who is eligible to apply for online finance?
To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer online finance to residents of Eire.
Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.
When do my repayments start?
Your monthly repayments will begin one month after your purchase has been delivered.
Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.
Applying for online finance
When you buy online from Ashgrove Furnishings you have the choice of applying for instant finance by adding your purchase to the shopping basket, selecting the option to PaybyFinance, and completing a finance application form.
The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will receive an e-mail advising you of how to download the finance agreement. Please read this carefully checking that all the details are correct, then either e-sign the agreement, if offered, or print and sign the finance agreement twice. Post the document to the address shown on the finance agreement.
Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.
Applying for online finance couldn't be easier or more convenient. Once you've chosen the products you'd like to purchase, simply complete a brief online application form accessed via the 'checkout'. Just follow the simple instructions, entering your personal details as required and we'll do the rest.
Your questions answered - Here are some of the most commonly asked questions regarding online finance.
Once my application is approved, what happens next?
Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.
If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms.
Once you have agreed to the terms of the finance agreement Ashgrove Furnishing will be notified and you need do nothing more.
Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.
Will your credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.
If you decline my application, what is the reason?
In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for the decline of your application, it is usually based on one, or a combination of the following:
- Your credit score (note that every finance company will score you differently)
- Adverse credit reference agency information
- You are considered to be overcommitted
- You are aged under 18
- Your existing account performance with other lenders
What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
How do I obtain a copy of this information?
You should send a cheque for £2.00 made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:
- Consumer Help Desk Experian Limited PO Box 8000 Nottingham NG1 5GX
- Equifax Ltd., Credit File Advice Centre. PO Box 1140. Bradford, BD1 5US
- Consumer Services, Callcredit Limited, PO Box 491, LEEDS, LS3 1WZ
The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.
If my application is not successful, can I re-apply?
Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.
Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.